Li Xian had been ready to play the big shot, but no one came to wait on him.
As far as the eye could see, the sales office was full of big shots. More people kept passing by him and heading inside. Even at 200 pounds, Li Xian felt tiny by comparison.
"Excuse me... could you let us through?"
A voice came from behind him. A young couple approached. The woman had a slight baby bump, probably a few months along, and the man was fussing over her.
Seeing them, Li Xian immediately stepped aside. He couldn't just keep blocking the entrance, so he ambled over to the model display area.
The sales office had two floors and was decorated in a simple European style. The main hall on the first floor was a large display area featuring a scale model, samples of new building materials, display boards, and photographs.
On the right side of the display area were the reception desk and consultation area. On the left were a lounge, a children's play area, an LED video wall, and more. The model units were upstairs, and quite a few customers had already followed sales staff up there.
Li Xian reached the model display area, which was packed with people. There was barely any room. Some prospective buyers were quietly discussing things among themselves, while quite a few listened to salespeople explain the community's overall layout and the advantages of its flagship properties.
Most of the time, one sales consultant handled several people or even several families. It was understandable that Li Xian wasn't getting much attention. When there were too many big shots around, each one mattered less.
He'd picked the wrong day. It was Sunday, so there were bound to be lots of people looking at homes, including many from out of town.
Li Xian wasn't one to seek out a crowd. Seeing so many people gathered around the model, he'd already started thinking about turning back.
He wasn't afraid of bumping shoulders with people, but it wouldn't do to knock into the delicate flowers.
Li Xian rubbed his handsome, chubby face and left the model display area.
He had no idea that someone in the nearby lounge had been keeping an eye on him the whole time.
From the moment he walked in and headed to the display area, a pair of eyes had followed his every move. The woman had been too busy to split her attention, so she hadn't had a chance to greet him.
Her name was Dong Linlin, the sales supervisor here. Her main job was to help the manager with daily operations and administration.
In other words, it was her responsibility to assign sales consultants to customers. The fact that no one had greeted Li Xian was a failure on her part.
What were those people thinking? They couldn't even be bothered to greet a customer.
No matter how busy they were, they couldn't let a customer feel neglected.
She'd have to stress the importance of good service at the next meeting.
Seeing that Li Xian was about to leave, Dong Linlin didn't have time to think. She hurried toward the entrance.
"Hello, sir. Is there anything I can help you with?" Just as Li Xian was about to walk out, Dong Linlin hurried over with a smile.
At the sound of her voice, Li Xian stopped and turned around in surprise. He'd already decided to leave, so he hadn't expected anyone to stop him.
He looked Dong Linlin over and said, "I was planning to buy a place, but you all seem so busy. I'll come back tomorrow."
Dong Linlin was only twenty-seven, and her skin was exceptionally well cared for, rosy and fair. She looked over 170 centimeters tall, and her long legs were wrapped in black stockings, giving her a very sexy look.
Her features were refined, her bearing elegant, and her alluring, peach-blossom eyes were captivating. She wore a fitted professional outfit: a white shirt and blazer on top, and a pencil skirt below, perfectly showing off her curvy figure.
All things considered, she was an eight out of ten. If she hadn't been this good-looking, Li Xian wouldn't have bothered talking to her.
"I'm so sorry. We failed to do our job properly and left you unattended." Dong Linlin bowed slightly in apology. She didn't mind Li Xian's somewhat predatory gaze; after years on the job, she was used to it.
She'd seen plenty of customers who were worse than Li Xian, and she knew exactly how to deal with them.
"Sir, I'm the supervisor here. May I ask your surname?"
"My surname's Li." Li Xian glanced at her name badge as he answered.
"Mr. Li, may I ask which layout caught your eye? Our two featured layouts are both bright, open designs with windows on both the north and south sides. They offer great views and ventilation." Dong Linlin took a brochure from the display rack by the door and handed it to him.
"Oh, take me to see the model units first." Li Xian took the brochure. He'd already seen the floor plans and scale model; all that was left was to see the model units.
"Of course, Mr. Li. I'll find an employee to assist you." As she spoke, Dong Linlin waved over an employee who had just finished with a group of customers. "Xiao Qin, come here for a moment... Mr. Li, Xiao Qin is one of our best employees..."
"Are you too busy?" Li Xian interrupted her before she could finish.
He glanced at the Xiao Qin she'd mentioned. She was another attractive young woman, but clearly less experienced than Dong Linlin.
He wanted to look at houses and appreciate the view, not fly a plane.
Honestly, these young women... If they weren't well-endowed, they could at least wear a couple of extra pads before coming to work.
Li Xian grumbled to himself, then looked back at Dong Linlin and waited for her answer.
"Ah... well..." Dong Linlin hesitated.
As the supervisor, she couldn't easily leave the main hall. But her customer was insisting, and that put her in a difficult position.
"If it's inconvenient, I can come back tomorrow."
"No, no. I can show you around, but I need to hand a few things over to my colleagues first." Dong Linlin considered it for a moment before replying.
"Mm." Li Xian gestured for her to go ahead and take care of it. He wasn't in a hurry, and at last he felt a little like a big shot.
Dong Linlin quickly pulled Xiao Qin over, then called over several other employees and gave them a few quiet instructions.
"Everyone, pay attention, especially at the entrance. When a customer walks in, go over and assist them right away. I don't want to see customers being left unattended again. Also, if anything unexpected happens, don't panic or rush. You can come to me, or go to Brother Zhao at the reception desk. Get your enthusiasm up. With this many people here today, if we're lucky, we can close a few deals."
"Sister Linlin, don't worry. I'll keep an eye on things. Nothing will go wrong." Xiao Qin spoke for the others, then added somewhat tentatively, "Sister Linlin... Mr. Li doesn't really seem like he's serious about buying a place. You don't have to go all out for him."
"Quiet. How many times have I told you not to underestimate anyone? That's a cardinal mistake." Dong Linlin glared at her. "Mr. Li may seem ordinary, but ordinary people like him make up most of our sales. Remember, no matter what kind of customer you're dealing with, take them seriously."
She'd worked her way up from the bottom and spent many years as a sales consultant. She understood how important every customer was and never neglected anyone for any reason.
Sometimes, one small oversight could cost you a sale. Those lessons had been learned the hard way.
After finishing her instructions, Dong Linlin led Li Xian upstairs to the model units. Once they were out of sight, Xiao Qin wrinkled her nose and said, "Why do I feel like that fat guy isn't reliable? He's obviously just after her looks..."
"Ha ha ha..." A young woman beside her laughed. "Qin Shuang, I think you're just upset because a customer turned you down."
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