Service Attitude Maxed Out!

At five in the afternoon, right at quitting time, Jiuzhou Store was busy.

The elderly who needed to go home and cook went home to cook, while those who needed to pick up their grandchildren headed to the school to collect them.

The elderly onlookers gradually dispersed, but a new wave of people flowed into the store.

There were middle-aged people, as well as some younger customers. Though they were fewer than the elderly with more free time, every one of them was curious about this car.

The Jiuzhou Mini's appearance could attract more than just old men and women; it was also quite appealing to some young people.

After parking his two-wheeled electric scooter outside Jiuzhou Store, Zhong Dayou got off and walked straight inside.

A salesperson quickly came over to greet him.

"Hello, sir. The display cars are this way. You can take a look first."

As he led Zhong Dayou toward the display cars, the salesperson handed him a brochure.

"This is the brochure for our vehicle. It contains some relevant information about the model. If there's anything you'd like to know, feel free to ask me."

"Okay." Zhong Dayou took the brochure and gave it a quick look.

Compared with the advertisements he had heard at work, the brochure's introduction to the model was much more detailed, covering the prices of each version, the product's advantages, and so on.

They soon reached the display car. A compact white vehicle sat in the brightly lit showroom, its details clearly visible beneath several spotlights.

The boxy little body looked pretty good. It was about as tall as some sedans, but much shorter, and its two doors were no different from ordinary car doors.

Opening and closing the doors let him feel their solid weight. The car did not have the flimsy, fragile feel of a toy that its small size gave off at first glance.

The headlights, grille, hood, paint, and materials all looked excellent, with refinement visible at a glance.

After sitting inside and carefully examining some of the interior details, Zhong Dayou liked the Jiuzhou Mini even more.

The seat materials and visible plastic inside the car were far inferior to those of cars costing one or two hundred thousand yuan.

But compared with domestic cars in the tens-of-thousands range, it was not completely outclassed.

Especially when compared to the similarly tiny Chery QQ, aside from being just a little smaller, there was barely any major difference in quality anywhere. Some parts even looked better, with a more youthful design.

It was even more refined and better made than the electric vehicle he had imagined earlier that day, produced entirely using automotive manufacturing processes!

"Can I try it out?" After looking it over, Zhong Dayou asked the salesperson beside him, who had introduced plenty of information about the model.

"Of course. Please come with me. We have vehicles available for test rides and test drives over here."

Led by the salesperson, the two soon arrived at the entrance. Several identical Jiuzhou Mini cars in different colors were parked outside.

After getting into one of the cars, the salesperson took out the key and began explaining.

"Our vehicle uses electric drive, so it doesn't have a traditional engine or transmission. This knob in the middle is for shifting gears, and the functions of each gear are written on it.

There are four characters in total. This one, 'Forward,' means driving forward; this one, 'Reverse,' means backing up; this 'Stop' position is the gear used after parking; and there's also a charging gear, which you switch to while charging."

"There are two pedals by your right foot. The one on the right is the accelerator, and the one slightly to the left is the brake.

They are marked with plus and minus signs. You need to remember their positions and not press the wrong one. Both are operated with your right foot.

Press the accelerator lightly to move forward or backward. Don't stomp it all the way down at once."

Since many of the test drivers were complete beginners, the salesperson explained the vehicle's operation as thoroughly as possible.

For safety, the test car was also fitted with an emergency power-cut device and a passenger-side brake, allowing the salesperson to control the vehicle.

After explaining for two or three minutes, the salesperson finally said to Zhong Dayou in the driver's seat, "Let's reverse first. Turn the knob to the 'Reverse' position, and the car will be in reverse gear."

It was an extremely beginner-friendly teaching method!

Following the other man's instructions, Zhong Dayou turned the knob to reverse, released the handbrake, and lightly pressed the accelerator.

The vehicle moved backward, slowly reversing into the designated position. After pausing for quite a while, it drove forward to the right and entered the enclosed test-drive route.

He drove around slowly for two laps. It was his first time experiencing the joy of driving. It felt completely different from riding a bike, but controlling a machine like this was incredibly exciting.

After getting out of the car, Zhong Dayou could not help asking the salesperson, "If I buy one, can you teach me a little? It's my first time driving."

Hearing his obvious intention to buy, the salesperson smiled. "We offer driving training every day, with dedicated instructors teaching everyone how to drive, parallel park, reverse into parking spaces, start on slopes, navigate S-curves, and make right-angle turns.

After purchasing our Jiuzhou Mini, you can try all these courses for free. Not only will instructors teach you driving skills, they will also teach you some traffic rules.

They'll cover how to drive properly on the road, when to switch between high and low beams, common road signs, and so on."

Although it was an Old Man Happy, with the goal of changing things as much as possible, from the moment the cars were delivered, two instructors would teach newly purchased-car customers how to drive every day in a designated enclosed area.

The service attitude was maxed out!

And all it cost was the wages of two employees, just over three thousand yuan.

As long as there were fewer Old Man Happys driving recklessly and ignoring traffic rules on the road, these cars would not gain such a terrible, hated reputation later on.

His last concern about buying a car vanished. "If I order today, when can I pick it up?"

"Tomorrow. You can choose to pick it up at our store or at our factory.

If you need an instructor to teach you, I recommend picking it up at our factory.

There is an enclosed area at the factory specifically for driving practice. You can leave the car there until you feel your driving skills are good enough, then drive it out."

Zhong Dayou took out his wallet. "All right, then I'll order one. I want the high-end version with a range of 170 kilometers."

"Certainly. The total price of the high-end version is 29,900 yuan, and the deposit is 2,000 yuan."

He took out his salary card from his wallet. "Can I pay by card?"

"Of course. Please come with me to sign the contract." The salesperson led Zhong Dayou back into the store to complete the paperwork, his face full of delight.

Another deal had been closed. He had earned another hundred-yuan commission, and this was already his second commission of the day!

A hundred yuan commission for selling one car might not seem like much.

But as long as he could sell two cars a day, he would earn six thousand yuan a month from commissions alone. Add his base salary of over a thousand yuan, and at the end of 2008, over seven thousand yuan a month was unquestionably a high salary!