"No, I understand what you're saying. I get it, I do, but it's not like that. If he hadn't brought it up himself, I wouldn't even have known this was happening. I really had no idea he didn't remember those things. He's been the same as always. He's become a little more sensible than before, but not so much that his father and I would feel like he'd become a different person. If there really were a problem, we would definitely have known about it long ago. We really appreciate your concern and all the effort you've put into looking into this, but let's have him see a doctor first, then decide what to do."
"If Mr. Zhou agrees..."
September 21, 2001. Analyzing audio file. Audio file 00620010920G.wav.
"...I don't use this brand of shampoo. And there's this hair gel..."
"No, still no sound."
September 22, 2001. Received a call from the client. Call recording 200109220723.mp3.
"Hello, Mr. Zhou."
"Whew... You, you listen!"
"Hmm?"
"Listen, listen to that sound!"
"Mr. Zhou, please wait a moment. Please stay quiet and put the call on speaker."
"Okay. Listen to it. You heard it, right?"
"..."
"Hello?"
"I'm sorry, Mr. Zhou, what did you want me to listen to? We didn't hear anything unusual on our end."
"It was just now, in the bathroom! There was a sound in the bathroom! The bathroom in my room. There was a sound!"
"Did you go in to check, Mr. Zhou?"
"No, the door was open, the door was open, but there was a sound! There was no one inside, but there was a sound!"
"What kind of sound was it?"
"The sound of someone washing up!"
"Did you see the toothbrush or towel move? Did you see the faucet turn on?"
"Uh..."
"So you