"..."
"Whew..."
"So... there's no other way? We have to... we have to deal with it?"
"If you can't handle it, can't we find someone else?"
"Our client is Mr. Duan."
"Who knows how you talked that old man into this? Anyway, this won't do! Dad and Mom... we haven't even had the chance to properly care for them..."
"Kang's right. Listen, we're not trying to do anything cruel. We just hope the two of them can stay a little longer, for a few more years. I mean, the average life expectancy is seventy or eighty these days, right? They're only sixty... It breaks our hearts. It must break theirs, too."
"I understand how you feel. But our client is Mr. Duan. If you can't come to an agreement with us, we'll still have to ask Mr. Duan what he wants."
"What do you mean?"
"We've already tried this. When Mr. Duan died, he may have been asleep. He has no memory of his own death. Aunt Duan feels the same way. The best way to tell a ghost that they've died is to guide them into remembering it themselves. If that doesn't work, someone close to them can tell them. Ghosts are more likely to accept it and face reality that way. If you're unwilling to do that, we'll have to handle it ourselves."
"What effect would that have on them?"
"If things go smoothly and they accept the truth, we can discuss what to do next. If they don't go smoothly and they can't accept it, they'll either choose to ignore it, or their condition will worsen."
"Worsen, as in...?"
"As in they might become vengeful ghosts and lose their minds."
Bang!
"Are you kidding me? What gives you the right to do that?"
"I told you, our