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President Xu had already instructed his subordinates in advance. Once I identified myself, the security guards at the entrance let me through directly.
The lobby manager was a capable-looking woman in her twenties. She wore a knee-length black skirt, a blazer with its collar turned out over a white shirt, and side-swept bangs. She looked very energetic.
She shook my hand and led the way, introducing the basic situation as we walked.
After the haunting incidents began, business at this branch of Xu Group had taken a major hit. If she had not implemented all sorts of promotional discounts, the hotel would have operated at a loss this month.
Just as Chen Mu had analyzed, they did not dare call the police about something like this either. If the police came, the matter would blow up, causing even greater negative impact on the hotel.
The woman wore a smile from beginning to end, but I never felt any sense of closeness from her. On the contrary, I could vaguely sense perfunctoriness and disdain.
Perhaps because I looked like a young student, she thought I would not be able to handle this matter.
The haunted room was on the hotel's thirty-fourth floor, and we took the elevator up.
Inside the elevator, I asked again, "Miss, the haunting has been going on for so long. Did you only just discover it?"
The lobby manager lowered her voice and replied, "We had received scattered complaints before, but we didn't take them seriously. A few days ago, a female guest checked out after staying here and suddenly went mad, biting the clerk's arm. That was when we realized how serious the problem was."
I quickly asked, "Was that female guest named Chen Jia?"
The lobby manager said in surprise, "As expected