Contact and Support

How to reach us, and where legal requests go.

Discord is fastest for anything urgent; email works for everything else, including legal requests. This page also covers what to include in a bug report, and reporting content problems in-app instead of through Discord.

Discord#

Discord is the fastest way to reach us: bug reports, source requests, glossary questions, and general feedback all go there.

Tip Search the server before posting. Most reader-facing bugs (a stuck chapter, a wrong name, a source that stopped working) have already been reported.

Email#

For anything that doesn't fit Discord, email [email protected]. We try to respond to all inquiries within 48 hours; Discord is usually faster for urgent issues.

Note We're a small team, so please be patient, especially for non-urgent requests.

What to include in a bug report#

Whichever channel you use, include:

  • The novel and chapter (a link is best)
  • What you expected to happen, and what happened instead
  • The exact on-screen message, if there was one
  • Your browser and device (desktop/mobile)
  • Whether you were logged in, and your Patreon tier if relevant

Reporting content problems#

For a specific novel, such as wrong metadata, missing or broken chapters, a bad translation, or a better source, use the Report option in the novel's more menu rather than Discord. It routes straight to the moderation team, and you'll get a notification when it's resolved. See Reporting.

For a comment or review, use Report on that comment or review directly. It's a separate dialog from the novel report.

  • DMCA: how to file a takedown notice, and the counter-notification process
  • Contact Us: Discord and email, for anything not covered elsewhere
  • Terms of Use: the rules for using the site and posting content
  • Privacy Policy: what data we collect, what's public, and how to request access, correction or deletion

For copyright specifically, email [email protected] with your notice, or use the Contact page. See DMCA for what a valid notice needs.

Response times#

We aim to respond to email and Discord within 48 hours. There's currently no self-serve option for data deletion requests. Email or Discord is the only way to reach us for those. See Privacy Policy.