Smack!
Xia Mi slapped a palm onto the glass counter and said aggressively:
"Give me an explanation. Why did the phone I bought from your store suddenly explode? This is attempted murder—do you understand? Murder!
"If I hadn't been lucky, it wouldn't have been just my hand that got hurt. Luckily, my eyes weren't aimed at the phone at the time. If the glass had blown into my eyeballs, my whole life would have been ruined!"
Amon shook the phone fragments he had gathered in a plastic bag. "This is evidence. The signs of damage caused by the battery exploding from within are obvious."
The phone store was cold and deserted, with few customers. The manager's expression changed, and he hurried over.
"You two, I'm very sorry. Could we discuss this further inside?"
Amon nodded and followed the manager with Xia Mi into a small lounge at the back of the store.
"I'm truly sorry for the unpleasant shopping experience. The manufacturer has discovered that this batch of phones has serious quality issues and issued a notice yesterday to recall and destroy all unsold products.
"As for those already sold, we have no way to contact the customers due to lacking their information. We will cover all of your losses. Please wait a moment while I contact the manufacturer. They'll send a representative over to handle this." The manager spoke sincerely.
"When will the manufacturer's representative arrive? Don't try to stall us. We won't fall for that." Xia Mi remained forceful.
"I'll ask first. Please don't worry. This isn't an isolated case, but a widespread issue. The company has already prepared an emergency response plan and will handle it as quickly as possible."
The manager made a call.
"..."
"Yes, yes, all right, I understand..."
After a brief exchange, the